Privacy

How we use your information

This notice explains the account, payment and training information used to provide Safe School Journeys.

Contact

For privacy questions or requests about your account, use the contact details on our Help and contact page.

Account details such as name, email, username, employer, course choice, postcode and mobile number.
Course enrolment, lesson progress, assessment answers and scores, feedback, completion evidence and certificate records.
Organisation details, staff assignments, training deadlines, credit purchases and delivery logs for company-funded learners.
Payment references, status, amount and refund or dispute events. Card details are entered with the payment provider and are not stored in this training database.
Security and operational records such as sessions, password-reset requests, access-link use, errors and delivery status.
Optional anonymous usage events only after you choose “Allow analytics”. These include pages or course steps used, device category and traffic source; do not enter passenger information.

Provide accounts, paid or company-funded course access, saved progress, assessments, completion records and support.
Confirm payments, prevent misuse, protect accounts and investigate service errors.
Give authorised organisations evidence about training they funded.
Improve course journeys and questions when optional analytics is allowed.

OpenAI Sites and Cloudflare infrastructure host the service and structured records.
Stripe processes configured payments. Resend may deliver account email. Twilio or a configured SMS delivery service may send company learner links.
Google or Facebook may be used only if those sign-in options are configured and selected.
Each provider handles data under its own service terms. Provider configuration, contracts and any international-transfer safeguards require owner review before launch.

An essential secure session cookie keeps signed-in users authenticated.
Device storage keeps course progress available and remembers the analytics choice. Session storage supports one browser visit.
Optional analytics identifiers and events are not created or sent unless analytics permission is granted. No advertising cookies are used by this application.

Account, payment, training and certificate records are kept for service, evidence, security and legal needs. You can ask for information about retention or request deletion where the law permits.
Learners can ask for help, correction or an access request through the Help and contact page. Company-funded records are also visible to the authorised organisation account owner.
Do not send passwords, assessment answers or passenger names in a support email.