Help and contact

What do you need help with?

Choose the closest topic below. Clear account and training help is available for learners and organisations.

I cannot sign in

Check the email address you used when registering, then use the password reset option on the sign-in page.

I chose the wrong course

Ask your employer or training administrator to confirm whether you need Driver or Passenger Assistant training.

My progress is missing

Make sure you signed in using the same account you used when you started.

Organisation support

Contact your training administrator for staff accounts, credits, assignments and completion records.

Contact the provider

If you need help with an account, payment or course access, sign in first so your training details are available. Your employer can help with company-funded enrolments.

Email support